01
Cohort Retention Diagnostic
Find where retention diverges across acquisition source, geography, device and first-use behaviour—without mistaking averages for answers.
See what is included →Mobile retention analytics · Malaysia
See where your app relationship changes.
We trace the moments between install, habit and churn—then give your team a practical sequence of retention decisions grounded in real user behaviour.
KLPGJB
Built around Malaysia's multi-market, mobile-first customer journeys.
W4Retention
ActivationFirst value found
HabitReturn pattern
ChurnFriction located
For consumer appsSubscription productsMarketplacesFintech & services
Focused analysis
Answer the retention question behind the dashboard.
Analytics should help a team choose. Each engagement starts with the decision you need to make, not a generic stack of charts.
02
Lifecycle Signal Mapping
Connect meaningful in-app behaviours to activation, repeat value and lapsing so the team measures a journey—not isolated events.
See what is included →
03
Retention Action Roadmap
Turn existing analytics and research into a sequenced 90-day plan with owners, learning goals and credible measures of progress.
See what is included →Signal 04Week-two intent is stronger among users who save twice.
The Retention Lab
A working session, not a presentation theatre.
Bring one live retention problem. We shape the measurement logic together, identify the evidence you already have and leave with a testable next step.
- Metric and cohort definition
- Journey hypothesis mapping
- 90-minute facilitated analysis
Field notes
Retention thinking for mobile teams.
Start with the decision